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Sales Support - Sales Business Specialist
Provide back-office sales support by processing orders, proposals, and reports
Cebu City, Central Visayas, Philippines
Junior
21 hours agoBe an early applicant
Xerox
Provides print and digital document solutions, managed services, and workflow automation technologies for businesses and organizations worldwide.
2 Similar Jobs at Xerox
Sales Business Specialist
A Sales business specialist (SBS) is responsible for a wide variety of administrative tasks supporting the sales organization with activities such as creating Xerox equipment/services orders and proposals, processing and tracking orders and contracts, following up with both internal and external clients and creating various reports.
Main responsibilities include:
- Back office transactional support for Xerox sales organization
- Works together with all Xerox stakeholders to ensure questions and issues are solved properly
- Prioritize work in accordance to the sales teams and business' expectations
- Order processing, preparation, and tracking
- Assists in the creation of proposals for customers
- Provides customer service to both internal and external stakeholders
- Functions as a facilitator to engage other departments
- Assists in the creation of various reports
- Manages limited customer relationships and assists the sales team with task-oriented requests
- Performs all other administrative duties as assigned to free-up the sales team's time to sell
Skills, knowledge, and abilities required include:
- Strong English communication skills (85% proficiency required)
- Proficient in MS Office and web-based tools
- Adaptable to changes in tasks, processes, and work environment
- Effective communicator with internal and external stakeholders
- Strong customer relationship management skills
- Team player with ability to give and receive constructive feedback
- Process improvement mindset; able to challenge and enhance workflows
- Strong multitasking and prioritization with sense of urgency
- Detail-oriented and accurate in execution
- Quick learner with ability to apply concepts effectively
- Self-starter, proactive, and resourceful
- 1+ year customer service or related experience required
- Sales experience is a plus
- Flexible and reliable for a consistent Monday–Friday schedule
Sales Support - Sales Business Specialist
Cebu City, Central Visayas, Philippines
Sales
About Xerox
Provides print and digital document solutions, managed services, and workflow automation technologies for businesses and organizations worldwide.