View All Jobs 26839
Sales Support - Sales Business Specialist
Own daily order processing and proposal preparation to support the sales team
Cebu City, Central Visayas, Philippines
Junior
2 days ago
Xerox
Provides print and digital document solutions, managed services, and workflow automation technologies for businesses and organizations worldwide.
2 Similar Jobs at Xerox
Job Title: Sales Business Specialist
A Sales business specialist (SBS) is responsible for a wide variety of administrative tasks supporting the sales organization with activities such as creating Xerox equipment/services orders and proposals, processing and tracking orders and contracts, following up with both internal and external clients and creating various reports.
Main responsibilities include:
- Back office transactional support for Xerox sales organization
- Works together with all Xerox stakeholders to ensure questions and issues are solved properly
- Prioritize work in accordance to the sales teams and business' expectations
- Order processing, preparation, and tracking
- Assists in the creation of proposals for customers
- Provides customer service to both internal and external stakeholders
- Functions as a facilitator to engage other departments
- Assists in the creation of various reports
- Manages limited customer relationships and assists the sales team with task-oriented requests
- Performs all other administrative duties as assigned to free-up the sales team's time to sell
Skills, knowledge, and abilities required include:
- Strong English communication skills (85% proficiency required)
- Proficient in MS Office and web-based tools
- Adaptable to changes in tasks, processes, and work environment
- Effective communicator with internal and external stakeholders
- Strong customer relationship management skills
- Team player with ability to give and receive constructive feedback
- Process improvement mindset; able to challenge and enhance workflows
- Strong multitasking and prioritization with sense of urgency
- Detail-oriented and accurate in execution
- Quick learner with ability to apply concepts effectively
- Self-starter, proactive, and resourceful
- 1+ year customer service or related experience required
- Sales experience is a plus
- Flexible and reliable for a consistent Monday–Friday schedule
Sales Support - Sales Business Specialist
Cebu City, Central Visayas, Philippines
Sales
About Xerox
Provides print and digital document solutions, managed services, and workflow automation technologies for businesses and organizations worldwide.