Outside Sales Representative (valve & Hydrant Services) - Remote Eligible

Outside Sales Rep (Valve & Hydrant Services)

The Outside Sales Rep (Valve & Hydrant Services) will be responsible for maximizing the financial performance of their territory by expanding the sales of Xylem's Wachs Water Services capabilities for single and multi-year projects. In this role, the incumbent will drive differentiated customer experiences and utilize service knowledge to address customer's water distribution and asset management needs. The role will combine market intelligence, data-driven insights and a deep understanding of customer needs to identify trends, "white space" opportunities, and develop areas of competitive advantage to drive revenue growth. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

Core Responsibilities:

• Maximize the financial performance of the region by expanding the service contracts of Xylem's Wachs Water Services capabilities.
• Maintain regular communication with clients to ensure satisfaction and address any concerns.
• Provide prompt and accurate responses to client inquiries and requests, and proactively identify and communicate potential sales opportunities to clients.
• Grow and maintain an effective sales pipeline utilizing SalesForce.com.
• Establish new accounts while maintaining and increasing the sales volume of territory accounts and territories in compliance with all company policies, instructions, and directives. This includes aggressively soliciting orders through cold calling, developing marketing data leads, answering incoming requests and all other means possible.
• Apply application technologies to provide useful and practical service, and solutions to customers, while seeking new uses for company products.
• Work in conjunction with Marketing to drive bid reporting services and lead management in addition to build company image to drive new opportunities and brand recognition within the territory.
• Collaborate with different groups to design and execute strategies that generate demand and drive growth through customer acquisition, retention, and win-back.
• Create synergy opportunities for cross-business selling based on Xylem solution set awareness.
• Regularly gathers and analyzes business, market and competitor information and supports the development of the strategic marketing plan.
• Prepare and assist with various sales reports. This includes sales audits, bids, proposals, quotes, workload analysis, sales forecasts, territory potentials, call programs and routes, call reports and expense reports. Also submit any special reports regarding the operation of the territory, acceptance of services, or competitive conditions as may be required.
• Attend, participate and demonstrate thought leadership in sales meetings, training programs, sales blitzes, committee activities, conventions and trade shows as directed. Participate in other worthwhile community activities as public relations asset to the company.
• Builds industry and customer alliances and participates in industry/trade organizations.
• Assist in the field training of any sales representative as requested.
• Participation in Xylem Watermark volunteer activities

High Impact Behaviors:

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications:

• Bachelor's degree in related field or equivalent combination of education and experience.
• 4+ years' sales, marketing or business development experience (municipal or water distribution experience preferred) or equivalent work experience that provides exposure to fundamental theories, principles and concepts.
• Thorough knowledge of consultative/value-based selling.
• Excellent interpersonal and communication skills, including presentation skills.
• Knowledge of water distribution systems; valves, hydrants, leak detection, hydraulic, pneumatics, water flow, diesel, gas, and electric motors in related field of pumps, pumping systems preferred.
• Previous experience in the use of Salesforce.com or other CRM's is required.
• Ability to present service education seminars to groups of 20-40 people is a must.
• Effective interpersonal skills with customers, employees, and management team.
• Ability to effectively communicate verbally and in writing.
• Strong teamwork and organizational skills with the ability to multi-task. Collaboration and teamwork. Proven track record of teamwork, innovation and results.
• Ability to manage and organize multiple priorities in a poised, self-driven manner.
• Superior business perspective, problem solving, and command skills.
• Ability to demonstrate effective negotiation and influencing skills along with knowledge of selling practices and techniques.
• Proficiency in Microsoft Office products, GIS, and the use of computer applications.
• Ability to meet and continuously maintain authorization to operate a company vehicle.
• Travel: This position requires travel in North America up to approximately 75%.

Day in the Life:

• Regularly required to sit or stand, reach, bend, and move about the facility.
• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements
• Job Site: Intermittent exposure to jobsite conditions and hazards; municipal streets, high traffic and residential areas, water treatment and wastewater treatment plants, etc. Intermittent exposure to all outdoor weather conditions; intermittent exposure to shop and job site noise (to maximums of 95 decibels)
• Standard weekly job hours: 40+

Salary:

The estimated salary range for this position is $82,000 to $120,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.