Sales Account Manager

Sales Account Manager

Join Zeal Group, the award-winning FinTech Trading Platform and Trading Service provider. Our portfolio of regulated financial institutions and fintech companies is backed by a global team of 700+ professionals with headquarters in the UK and 22 offices worldwide. As a leading online trading provider for FX, commodities, precious metals, and CFD, we facilitate an estimated monthly trading volume of USD 100B by retail investors, traders, and institutions.

As a Sales Account Manager, you will be the primary point of contact for our clients in the CFD trading space. Your role is critical in delivering a seamless trading experience, building strong relationships, and ensuring client satisfaction. You'll work closely with Sales, Customer Service, Finance, and Operations to support client onboarding, retention, and growth.

This is a dynamic, client-facing role ideal for individuals who are passionate about financial markets, thrive in fast-paced environments, and are eager to grow within a global FinTech company.

Responsibilities:

• Manage relationships with retail and corporate clients, ensuring high levels of satisfaction and engagement.
• Provide market insights, product education, and trading platform support.
• Handle client inquiries via phone, email, and live chat in a professional and timely manner.
• Assist clients with account setup, funding, and platform navigation.
• Collaborate with internal teams to resolve client issues and improve service delivery.
• Stay up-to-date with market trends, trading products, and regulatory changes.
• Conduct platform demonstrations and training sessions tailored to client needs.
• Identify opportunities to upsell or cross-sell products and services.