SDR Manager - APAC

Senior Manager Sales Development Manager

Intuit Mailchimp is seeking an experienced and highly motivated Senior Manager Sales Development Manager to build and lead the outbound SDR team focused on the APAC region. This is a crucial role for our international expansion and will play a vital part in building a best-in-class pre-sales organization in support of our rapid upmarket penetration across Asia Pacific. This team is focused on strategically breaking into new mid-market companies in APAC, driving pipeline, and enabling opportunities to bring the value of Mailchimp's omnichannel marketing platform to businesses looking to improve customer engagement, monetization, and retention.

This role is based in Sydney and will be a hybrid role working at least three days in the office.

Responsibilities

Strategic Pipeline Generation & Market Penetration:

• Develop and implement innovative strategies to effectively break into and penetrate new mid-market accounts, opening opportunities to sell Mailchimp's omnichannel marketing platform.
• Lead the creation and continuous refinement of outbound sequences and playbooks, optimizing for engagement and meeting booking effectiveness.
• Drive the implementation of persona-based messaging and tailored value propositions to resonate with diverse mid-market customer segments.
• Champion the adoption and effective utilization of modern sales technologies, including AI agents and other productivity tools, to amplify the SDR team's reach and efficiency.
• Ensure the SDRs effectively collaborate with their AE partners to strategically penetrate target mid-market companies.
• Drive the generation of new qualified sales pipeline through proactive outreach via email, phone, and social channels.
• Verify SDRs effectively articulate the value proposition of Mailchimp's omnichannel marketing platform, including email, SMS, and transactional products.
• Ensure leads are qualified based on established criteria and seamlessly transitioned to partnered AEs.

Team Leadership & Development:

• Hired, coach, monitor, and inspire a team of SDRs daily, providing actionable feedback to enhance performance.
• Lead performance management and career development for team members, fostering their growth within the organization and preparing them for future roles.
• Design and execute comprehensive talent development and career pathing programs for SDRs.
• Energize the team around ambitious daily, weekly, and monthly goals.

Operational Excellence & Cross-Functional Collaboration:

• Collaborate extensively with cross-functional teams across Revenue Operations, Product Marketing, Sales Readiness, etc., to build and execute strategies to scale new customer growth.
• Work closely with Mid-Market AE Managers to identify breakthrough engagement strategies and improve overall pipeline generation.
• Identify key gaps in the business by leveraging metrics and observation.
• Maintain accurate and up-to-date records of all prospecting activities and lead qualifications in our CRM system.

Qualifications

• 6+ years of experience within SaaS sales organizations, with at least 3+ years in a leadership role, preferably managing an SDR or BDR team in an outbound environment.
• Proven track record of success in developing and implementing outbound sales strategies that result in pipeline generation and revenue growth.
• Deep understanding of modern sales methodologies, sales technology (CRM, Sales Engagement Platforms, AI tools), and prospecting best practices.
• Experience with building and refining outbound sequences, persona-based messaging, and sales playbooks.
• Exceptional leadership, coaching, and talent development skills.
• Strong analytical skills, proficient in leveraging data and metrics to drive insights and improve performance.
• High level of business acumen and a foundational understanding of marketing concepts.
• Exemplary interpersonal and communication skills, capable of building trust and engagement across diverse teams.
• Strong drive for results, adaptability, and the ability to deal with ambiguity in a fast-paced environment.
• Competitive, collaborative, and highly creative approach to problem-solving.
• Experience with CRM (Salesforce), Sales Engagement Platform (Outreach), and prospecting tools (LinkedIn Sales Navigator, ZoomInfo).

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.