Global Sales Order And Territory Analyst P2

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career—and a purpose. Join our team. It's a great time to be a part of ZOLL!

Job Type

Hybrid

Job Summary

The Global Sales Order and Territory Analyst is responsible for supporting the setup, maintenance, and accuracy of the Customer Platform application in Oracle Cloud. This role plays a key part in managing territory structures, maintaining sales order data integrity, and ensuring proper credit assignment for sales reporting and compensation. The Analyst will work cross-functionally with internal teams to resolve data discrepancies and support ongoing process improvements.

Essential Functions

• Maintain the sales territory hierarchy by creating, updating, or deactivating sales representatives and adjusting team, industry, and geography alignments as needed.
• Update and maintain the Sales Item hierarchy, ensuring accurate product group and transaction type assignments.
• Support the assignment of sales order credit definitions and validate order credit alignment with compensation rules and territory structure.
• Monitor and review sales order data for completeness and accuracy; identify and resolve sales credit exceptions, manual overrides, and splits.
• Collaborate with the Incentive Compensation team to investigate discrepancies and ensure accurate data handoff for compensation processing.
• Assist in documenting processes, training materials, and standard operating procedures to support consistent execution and cross-training.
• Provide regular reporting or insights related to order assignments, exception volumes, and key metrics to management.
• Participate in future enhancements to Oracle Cloud or the Customer Platform application.

Required/Preferred Education and Experience

• Bachelor's Degree in Business, Data Analytics, or related field or equivalent work experience required
• 2+ years of experience in sales operations, order management, or territory management required
• Experience with Oracle Cloud or similar ERP/CRM platforms preferred

Knowledge, Skills and Abilities

• High attention to detail with strong organizational and analytical skills
• Proficiency in Microsoft Excel (pivot tables, lookups, data cleansing, etc.)
• Strong communication and collaboration skills
• Ability to manage multiple priorities and meet deadlines
• Comfortable working with large datasets and complex data hierarchies
• Experience working in a fast-paced, cross-functional team environment
• Familiarity with sales compensation processes or tools
• Experience using Salesforce, Oracle Cloud Customer Data Management, or similar platforms
• Exposure to sales territory design or structure management

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.